Working at NA-KD

Working at NA‑KD

Sustainability is more than how our business affects the outside world. Our own office needs to be a physically and mentally healthy workplace for all employees, where risks of occupational injuries and work-related ill health are prevented, and where there is compliance with the appropriate laws and regulations in the field of health and safety. This is of course outlined in our work environment policy, which you can find here.

Equality for all

For us it is a given that we are all entitled to equal rights. This applies to how we serve our customers, how we work with our value chain, as well as for the treatment of all employees at NA‑KD. We do not accept discrimination, victimisation or harassment in any form. Not now. Not ever.

EMPLOYEE SATISFACTION

Becoming one's best is an ongoing commitment. We make sure that our employees can express their perspectives on a wide range of subjects, by giving them several platforms to do so. As we constantly strive to improve our standing as an employer, we highly value the engagement of our employees in identifying opportunities for further development.

FEEDBACK ON A SCHEDULE

Our employee's health and satisfaction is a highly prioritised matter for
NA-KD, and we are always striving for improvements. To measure the satisfaction of our organisation, and to identify our strengths and weaknesses, we measure ESI (Employee Satisfaction Index) monthly and eNPS (Employee Net Promoter Score) quarterly. The participation is anonymous and all answers are registered and analysed by our People & Culture department and our management team.

ANONYMOUS CONCERNS

We want our employees to speak up if something is troubling them. By talking to their manager, their manager’s manager or HR. But depending on the situation, that's not always easy to do. That's why we have a completely anonymous way for employees to raise (big and small) concerns about the work environment through our regular employee surverys. All issues can be directed to our HR department, and the employee only needs to come forward if they feel comfortable in doing so.

We also have a whistleblower tool that allows employees and others to confidentially report any violations of our Code of Conduct. For more details, you can review our Whistleblowing policy here.

CODE OF CONDUCT

At NA‑KD, we encourage and empower our staff to take initiatives, make decisions and drive our business forward. How we act as individuals, representing the NA‑KD brand, is paramount. The Code of Conduct is a policy for anyone working for, or on behalf of, NA‑KD. It outlines what is expected and acceptable behaviour – and what is not.

DIVERSITY AT THE OFFICE

298

76/24%

63%

55%

33%

30+

EMPLOYEES

GENDER EQUALITY
(FEMALE/MALE)

FEMALE
MANAGERS

FEMALES IN
MANAGEMENT TEAM

FOREIGN BORN
CO-WORKERS

NATIONALITIES

Updated - 2023/06/30

ENVIRONMENT AT THE OFFICE

The choices we do on a daily basis can make a big difference in the long term. At NA‑KD, we have set up principles and systems to lessen the environmental impact from our day-to-day operations. You can read about it in our
Environmental Policy here.

SINGLE USE PLASTIC FREE OFFICE

Our office spaces are as free as possible from single use plastics. The kitchens are fully equipped with plates, bowls, cutlery, coffee mugs and glasses.

WASTE MANAGEMENT

We have a waste management system at our offices. This enables employees to recycle plastics, food waste, cans and other waste in an efficient manner.

PAPER USE

Our goal is to transition to 100% recycled paper for in-house printing, and double-sided printing and copying is to be the default setting for company printers. Separate paper recycling bins are to be implemented into the office spaces, and scrap paper re-use is to be promoted for the use of taking notes.

SAMPLES

Product development generates a lot of samples. These can be clothes or accessories used by our photo studio to create images for our website and social media, or clothes that have been tested and screened by our purchasing department and garment technicians. Some samples we sell at our in-house sample sale, and the rest we donate to charity - including to our local partners the Rescue Mission.

CONTINUOUS IMPROVEMENT

We are committed to continuously improve our environmental performance by setting environmental objectives and targets, regularly reviewing our progress, and implementing corrective measures where necessary.

EMPLOYEE TRAINING

We aim to provide education and training to our employees regarding our environmental impact to raise awareness and empower them to contribute to our environmental efforts.

HIGG BRM

Being a Sustainable Apparel Coalition (SAC) member, we also use the Higg Business Retail Module (BRM) to continuously evaluate and improve all our sustainability work. Through the BRM, we receive feedback and improvement suggestions for our efforts, to keep full-speed ahead on our quest of creating a more sustainable fashion industry. You can read about our status in our latest Sustainability Report.